Frequently Asked Questions
Get answers to common questions about VideoAI, including how it works, payment options, and more.
What types of videos can I create with VideoAI?
With VideoAI, you can generate a wide range of videos, from promotional content to educational tutorials, all powered by AI.
Can I apply my own style to videos?
Absolutely! Our style transfer feature allows you to apply custom styles or choose from our curated collection.
Is VideoAI suitable for beginners?
Yes, our user-friendly interface is designed to be accessible to users of all skill levels, with intuitive AI tools guiding you through the process.
How does VideoAI ensure high-quality video outputs?
VideoAI utilize advanced AI algorithms that maintain the highest quality standards, ensuring your videos are crisp and clear.
Is VideoAI Free?
Absolutely! Once you've signed up, you'll receive 2 free credits to explore services on VideoAI. You can consider our subscription plan for bulk tasks or regular requirements. If you need a tailored plan for your custom requirements, you can easily connect with us through the customer service component in the lower right corner, and we shall provide swift assistance.
Should I choose Pay-as-you-go credits or a subscription plan?
For occasional generation tasks or a one-time use requirement, you can go with our pay-as-you-go plan, where you can buy enough credits per your requirements. It works as a spot-on credit top-up that, once paid, would reflect the bought credits immediately. Our monthly subscription plan would save you money if you have bulk tasks or need our platform for recurring services. You can try the platform for free and later on avail a subscription plan per your requirement.
What happens if I don’t consume the full quota of my monthly credits?
If you're on a subscription plan, such as the one with 100 credits per month, and you've only consumed 70 credits by the end of your monthly billing cycle, it's important to note that the remaining 30 credits will indeed expire. VideoAI does not carry forward unused credits to the next billing cycle. Therefore, to get the most value out of your subscription, we encourage users to make full use of their allocated credits within the current billing period to ensure they are not lost. However, if you require add-on credits, we have a pay-as-you-go plan that caters to your on-spot requirements. You can recharge your account with the desired credits and continue using our services.
Can I upgrade/downgrade/cancel my subscription?
To upgrade or downgrade your existing plan, navigate to the pricing section and select the plan that aligns best with your needs. We've designed our pricing with market competitiveness to ensure you receive exceptional value. If you wish to cancel your subscription, please go to 'Billing & Payments' and you will find the entrance.
Is the payment service reliable?
Yes, VideoAI uses Lemon Squeezy for payment services. All payment details are handled securely by Lemon Squeezy. For more information, please visit https://www.lemonsqueezy.com/.
What payment methods do you accept?
We accept a variety of payment methods, including credit and debit card options. For more information, please refer to https://docs.lemonsqueezy.com/help/checkout/payment-methods#payment-methods-currently-supported.
What if I am not satisfied with the results?
We apologize, but due to the extensive computational resources required for processing, we are unable to offer refunds.
Unlock Video Creativity with VideoAI
Transform your video projects with VideoAI's advanced AI technology. Don't just imagine your vision – bring it to life with VideoAI. Start your AI-powered video journey today!